Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at support@heyyar.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
HEYYAR LLC
Attn: Returns
RMA #
20100 Forest Ave
Cupertino, CA 95014
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● Please send us an email to ask for a refund. After that we will send you back another email containing the RMA number. Please print out this RMA number and include it within the return package.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(240) 595-4672
support@heyyar.com